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A great speaker may captivate even the most recalcitrant audience member.
The average speaker, colleague, friend, or family member may have a hard time grabbing the gaze of the assembled listeners who don't know how to practice basic listening skills. So why can't many of us perform the favor in reverse?
Whether in a one-on-one conversation or a group meeting or classroom, focusing on what others are saying allows you to present yourself more effectively. Look around the room during a lecture, presentation, or lunchroom.
The tell-tale signs of people not listening are everywhere.
Traditionally, the average listener requires a shift in stimulation after about 20 minutes.
Some individuals put on a blank stare that can only be described as their "screen-saver face" (in the words of one of my colleagues).