Sophos updating failed
If you encounter any problems there is a Frequently Asked Questions (FAQ) web page with answers to some of the most common issues that people encounter.
We provide some outline information on configuring Sophos options and scans in the next section.
So, if you find that the Cache folder has an update in there (Usually 68Mb ) Navigate to: C:\Program Files\Sophos\Auto Update\cache\savxp and click Install Sophos Anti Virus, this will run you through a quick Win Installer and then update the program.
You will probably have to reboot at this point, you can choose to reboot, usually I just log off ;) (As im sure most IT pro's do) Finally just re-enter the update credentials into the Sophos program and re-check for updates.
At this point you will see an installation progress screen.
Click on the The installation of Sophos onto your computer is an automatic process.
If the shield looks different, such as shown in the following picture, please refer to the Frequently Asked Questions (FAQ) web page for explanations and possible solutions.