Microsoft outlook global address list not updating


25-Feb-2017 10:04

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You have set up Outlook Photos and added photos as you require, however the photos are not appearing in Microsoft Outlook 2010.

The Global Address List (GAL) has not updated from Active Directory.

Note: Before doing these settings on Exchange account, it is recommanded to take OAB archive locally for safty of your address book data.

The OAB Converter software can be used to easily backup OAB files in different file format in a trouble free manner.

This article explains how to manually force an update the global address list in Office 365.

Updating the global address list requires having the Address List Management role.

If these attributes are present, then the AD Objects that are Mail-Enabled or Mailbox-Enabled will appear in the GAL – and ultimately the Offline Address Book.

You can see the list of attributes that will be put into the GAL using When Outlook users are running in cached mode, they rely on the Offline Address Book (OAB) to provide them with access to one or more addresses (that are always available when they are connected directly to Exchange) The OAB is rebuilt and downloaded on a default schedule as shown below.

Because of this, a new user may not be visible in the address book, or changes to a user’s name, address, etc.

To resolve Exchange 2010 Offline Address Book not updating problem, we can increase the frequency of OAB updation manually.

In order to change the default update interval of OAB files from 24 hours to a more higher frequency, the user needs to specify a new Send/Receive group in Outlook account.

(* on the Server running it) As mentioned before, this is only for Exchange 2010, Exchange 2013 avoids this step through the use of proxying For example, if you complete an offline address book download at today, Outlook will start the offline address book download the next day at approximately .



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Symptoms You have set up Outlook Photos and added photos as you require, however the photos are not appearing in Microsoft Outlook 2010. Cause The Global Address List GAL has not updated from Active Directory. The Microsoft Exchange default is for this to update at 5 AM each morning. In addition, if you are using.… continue reading »


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