Amazon tracking not updating
After dialing, you will hear automatic machine answering you phone, and press “0” to proceed to customer service.
After connected, then tell them this problem of yours. In order to get fastest response from USPS, based on discussion in USPS tracking not updating Amazon Forum, it is better to make a call to USPS rather than sending them email.
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It will be more effective rather than making call and sending email.
Even by making phone call, sometimes their line can be busy because of there are lot of phone caller.
When we buy the labels (via the Hermes site) it automatically dispatches them on ebay and uploads the tracking details. Edited by: The Fervid Pig on Apr 11, 2014 AM I’m not sure if Amazon actually support my Hermes tracking in the same way it supports Collect ?
the problem is that the tracking is not appearing on the order and so we are not getting the extra points. When we buy the labels (via the Hermes site) it automatically dispatches them on ebay and uploads the tracking details. I don’t recall ever getting the metrics points though when using the service despite entering tracking details.
Originally I was mistakenly entering the parcel2go reference number. Scroll down the email from parcel2go & you’ll see the relevant tracking number on the left of the email next to the buyer’s address.
As far as I’m aware I’m now getting the bonus points.
I love how easy combining orders is in shippingeasy, but combined amazon orders are not updating the status as shipped or uploading tracking to amazon.
This is an IMPORTANT issue that needs addressed because we have to sort through open orders inside of amazon after we have shipped everything, search each order number and copy the tracking in for each order to amazon.
In fact, the stamp in the log indicates that Amazon accepted the feed properly. 2/22/2011 PM 18.104.22.168023 DEBUG Shipments data prepared. 2/22/2011 PM 22.214.171.124023 DEBUG New feed submitted. Have you shipped Amazon orders with Ship Rush since the 22nd?